Effective Date:
Please read these Terms and Conditions carefully before using the Ditsem Karoo Deli website.
By accessing or using our site, you confirm that you accept these Terms and Conditions and agree to comply with them.
If you do not agree, please do not use our site.
1. Terms of Use
- These Terms and Conditions govern your use of the Ditsem Karoo Deli website, applications, and services (collectively referred to as "our site"). This includes any related websites or channels accessed through any device or technology.
- The terms apply to all users of our site, which includes anyone who accesses, browses, or registers to use our services.
- Your use of third-party services or sites in connection with our site may be subject to separate terms and conditions, and you are responsible for reviewing them.
- We reserve the right to take action if you breach these terms, including disabling your account or removing content you have provided.
2. Other Applicable Terms
Additional policies that apply to your use of our site include:
- Our Acceptable Use Policy, outlining permitted and prohibited uses of our site.
- Our Privacy Policy, detailing how we process your personal data.
- Our Cookies Policy, providing information on cookies used on our site.
3. Information About Us
- Ditsem Karoo Deli is operated by Ditsem DeliCo (Pty) Ltd (referred to as "we" or "us"). Our registration number is K2021/460687/07.
- Our site aims to sell and promote food products and provide recipes and recommendations.
- We act as a hosting service for content contributed by users.
4. Changes to These Terms
- We may revise these Terms at any time. Please check this page periodically for updates. Your continued use of our site constitutes acceptance of the revised terms.
- You are bound by the terms in effect at the time you use our site.
5. Changes to Our Site
- We may update our site and its content at any time but are not obligated to do so.
- New services or features will be subject to these Terms.
6. Accessing Our Site
- Access to our site is free.
- We do not guarantee uninterrupted access, and we may suspend or discontinue any part of our site without notice.
- You are responsible for any arrangements necessary to access our site.
7. Your Account and Password
- Registration is required to purchase from our website. You must provide accurate and up-to-date information.
- You are responsible for maintaining the confidentiality of your account and password.
- If you suspect unauthorized access to your account, notify us immediately.
- We reserve the right to disable accounts if we believe there has been a violation of these terms.
19. Applicable Law
- The terms are governed by South African law, and any disputes will be resolved in South African courts.
- Users cannot bring claims as part of a class or representative action; disputes must be handled individually.
Subscription Policy
1. Subscription Options
- Monthly Subscription: Receive your chosen products once every month.
- Bimonthly Subscription: Receive your chosen products once every two months.
- Trimonthly Subscription: Receive your chosen products once every three months.
2. Subscription Enrollment
- To enroll in a subscription plan, you must select the desired products and choose your preferred subscription frequency during the checkout process.
- Payment will be processed immediately upon enrollment, and subsequent payments will be automatically billed based on your selected subscription frequency.
9. Customer Support
For any questions or assistance regarding your subscription, please contact our customer support team at info@ditsemkaroo.com.